Privacy Policy
Last Updated: November 25, 2025
Quick Summary
What We Collect
Name, email, payment info, and usage data to provide and improve our services.
How We Use It
To deliver services, process payments, communicate with you, and improve your experience.
Your Rights
Access, correct, delete, or opt out of your data. You have control over your information.
1. Introduction
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site or use our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us, participate in activities on our website, or contact us. This may include your name and contact information (email address, phone number, mailing address), business information (company name, job title), payment information (credit card details, billing address), project details and requirements, and communications with us.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including IP address, browser type and version, operating system, referral URLs, pages visited and time spent, device identifiers, and cookies and similar tracking technologies.
2.3 Information from Third Parties
We may receive information about you from third parties such as social media platforms (if you connect your account), payment processors, analytics providers, marketing partners, and public databases.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process your transactions and manage your orders; send you technical notices, updates, and security alerts; respond to your comments and requests; communicate with you about products, services, and events; monitor and analyze trends and usage; detect and prevent fraudulent transactions; personalize and improve your experience; and carry out any other purpose described to you at the time the information was collected.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information, including SSL/TLS encryption, regular security assessments, access controls and authentication, secure data storage, and employee training on data protection. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security, but we use commercially acceptable means to protect your information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Retention periods vary depending on the nature of the information, the purposes for which it was collected, legal and regulatory requirements, and legitimate business needs.
8. Your Privacy Rights
8.1 Access and Correction
You have the right to access and update your personal information by logging into your account or contacting us directly.
8.2 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
8.3 Deletion
You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations or pending transactions.
8.4 Opt-Out
You can opt out of marketing communications by clicking the “unsubscribe” link in our emails, updating your account preferences, or contacting us directly. We may still send non-promotional messages related to your account or our ongoing business relationship.
8.5 Do Not Track
We currently do not respond to browser “Do Not Track” signals.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to your request within 30 days. You may need to verify your identity before we can process your request.
9. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to Know — Request information about the personal information we have collected about you in the past 12 months.
- Right to Delete — Request deletion of your personal information.
- Right to Opt-Out — Opt out of the sale of your personal information. We do not sell personal information.
- Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, please contact us using the information provided in the “Contact Us” section. We will verify your identity before processing your request.
10. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
- Right of Access — Access your personal data.
- Right to Rectification — Correct inaccurate personal data.
- Right to Erasure — Request deletion of your personal data.
- Right to Restrict Processing — Request restriction of processing of your personal data.
- Right to Data Portability — Receive your personal data in a portable format.
- Right to Object — Object to processing of your personal data.
- Right to Withdraw Consent — Where processing is based on consent, withdraw it at any time.
Our legal basis for processing your personal information includes performance of a contract with you, compliance with legal obligations, legitimate interests, and your consent.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
12. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer and process that information in the United States. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.
13. Third-Party Websites and Services
Our website may contain links to third-party websites and services not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
14. Analytics and Advertising
14.1 Google Analytics
We use Google Analytics to collect information about how users interact with our website. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy. You can opt out by installing the Google Analytics opt-out browser add-on.
14.2 Marketing and Advertising
We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide relevant advertisements.
15. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, updating the “Last Updated” date, and sending an email notification for material changes. You are advised to review this Privacy Policy periodically. Changes are effective when they are posted on this page.
16. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@glacode.com.